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Aligned to the overriding theme of Customer Value, Netherlands-based Nancy is an international speaker specialising in the impact of digitisation on customer behaviour, outlining how technology affects the way companies should interact with end-users.Delivered through a mix of mind-blowing examples and a great sense of humour, Nancy takes the audience on a rollercoaster of high-level content, delivered in a very easy-to-digest presentation.In leveraging more than 20 years of experience in how technology was and is transforming society, Nancy has worked with a range of leading organisations across the world, including five years at Microsoft in Europe.Drawing on customer-centric strategies, Nancy focuses on how technology influences people's behaviour, to share knowledge, create and innovate.With expertise across digital transformation, extreme customer centricity and business model leadership, Nancy travels the world taking business leaders to innovation hubs from Silicon Valley to Shanghai, Shenzhen and Berlin.During EDGE 2018, Nancy will share her first-hand experiences straight from the places where technology is shaping the future, outlining how the channel can capitalise on the changing demands of the customer.Set for Hamilton Island, EDGE 2018 will answer key questions around Who; What; Where; When; Why and How in relation to creating customer value, backed up by local research findings from Tech Research Asia.Centred around Customer Value, 300 C-level executives will come together in a collaborative and educational environment, through an action-packed four day conference featuring in-depth keynotes, compelling business streams and structured networking.Specifically, EDGE 2018 will run from 29 July - August 1, with this invite-only conference allowing partners to Connect; Learn and Collaborate amid a hand-picked delegation of business executives.In response to market feedback, New Zealand delegates will fly in on 28 July, kicking off with a dedicated Kiwi track featuring... (ARNnet)